Every Question Begins a Ritual
Frequently Asked Questions
Discover the details behind our craft.
Orders & Shipping
We currently ship throughout the United States, including P.O. Boxes and Internationally. For the latest updates, visit our Shipping & Returns page.
Orders are prepared with care and usually ship within 1–2 business days. Delivery takes 2–5 business days depending on location. You’ll receive tracking details once your parcel departs our studio. Full details are on our Shipping & Returns page.
We offer complimentary shipping on all orders of $50 or more, as well as on our ritual sets and subscriptions. Learn more on our Shipping & Returns page.
Yes, you’ll receive an email with tracking as soon as your order ships.
Products & Ingredients
- The Ritual Set contains 36 total servings, 12 servings for each ritual phase (Morning, Midday, Evening).
- The individual blends across Morning, Midday, and Evening contain 12 servings each.
- The samplers contain six total servings, three per blend sample.
We prioritize organic and sustainable sourcing whenever possible.
Nearly all Purely Herbal Tea blends are naturally caffeine-free. Only Celestial Renewal, part of our Defense Ritual Collection, contains a small amount of natural caffeine from cacao, included intentionally to support gentle recharge, refocus, and balance.
We work with trusted suppliers in the U.S. and abroad who share our commitment to purity and sustainability.
Our matte black pouches are recyclable where facilities exist, and we’re committed to sustainable packaging choices as we grow.
Returns & Exchanges
We want you to be completely happy with your ritual. If something isn’t right, simply reach out within 30 days of delivery and we’ll make it right. You can find full details on our Shipping & Returns page.
Brewing & Use
Steep 1 serving in 8 - 12 oz of water just off the boil (around 205–212°F) for 7 minutes or longer adjusted to taste.
Yes! Brew double strength, then pour over ice for a refreshing herbal infusion.
Health & Safety
While our blends are crafted from natural herbs and botanicals, everyone’s health needs are different. We recommend consulting your healthcare provider if you are pregnant, nursing, or taking medications before consuming herbal teas.
Wholesale & Partnerships
Yes, we collaborate with select retailers, cafés, and wellness studios. Learn more and visit our Purely Partnerships page.
Still Curious?
Yes! We currently have a subcscription refill option for Purely fans to stock up on their favorite blends.
Reach us directly through our Contact Page
The Purely Experience
Continue the Ritual
Questions are where curiosity begins. Discover how our rituals of Morning, Evening, and Defense bring clarity, calm, and renewal to every cup.