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Frequently Asked Questions
Orders & Shipping
We currently ship throughout the United States, including P.O. Boxes. International delivery will open soon as we grow our circle of ritual-seekers. For the latest updates, visit our Shipping & Returns page.
Orders are prepared with care and usually ship within 1–2 business days. Delivery takes 2–5 business days depending on location. You’ll receive tracking details once your parcel departs our studio. Full details are on our Shipping & Returns page.
Yes — every order ships free, no minimums, no codes, no fine print. It’s part of our promise to make your ritual effortless. Learn more on our Shipping & Returns page.
Yes — you’ll receive an email with tracking as soon as your order ships.
Yes — we offer digital gift cards that can be sent instantly by email, so your recipient can choose their favorite Purely Herbal Tea blends.
Products & Ingredients
Each 4 oz bag makes approximately 35–40 cups of tea.
We prioritize organic and sustainable sourcing whenever possible.
Nearly all Purely Herbal Tea blends are naturally caffeine-free. Only Celestial Renewal, part of our Defense Ritual Collection, contains a small amount of natural caffeine from cacao — included intentionally to support gentle recharge, refocus, and balance.
We work with trusted suppliers in the U.S. and abroad who share our commitment to purity and sustainability.
Our matte black pouches are recyclable where facilities exist, and we’re committed to sustainable packaging choices as we grow.
Returns & Exchanges
We want you to be completely happy with your ritual. If something isn’t right, simply reach out within 30 days of delivery and we’ll make it right. You can find full details on our Shipping & Returns page.
Brewing & Use
Steep 1 teaspoon of tea in 8 oz of water just off the boil (around 205–212°F) for 5–7 minutes. Adjust to taste.
Yes! Brew double strength, then pour over ice for a refreshing herbal infusion.
Health & Safety
While our blends are crafted from natural herbs and botanicals, everyone’s health needs are different. We recommend consulting your healthcare provider if you are pregnant, nursing, or taking medications before consuming herbal teas.
Wholesale & Partnerships
Yes — we collaborate with select retailers, cafés, and wellness studios. Learn more and visit our Purely Partnerships page.
Still Curious?
Not yet — but we’re exploring subscription options for customers who’d like their favorite blends delivered regularly.
Reach us directly through our Contact Page